top of page

Empowering Growth,
Accelerating Success.

Augment Consulting helps early-stage SaaS startups build sales, customer success, and support programs so they can scale efficiently. Based on real-world experience at a startup-friendly cost. 

Book A Free Consultation.

How We Help and What To Expect

Minimize revenue risks and unknowns, organize customer facing teams, and prepare for the future with services that span sales to customer success and support.

Develop Your Customer Success Strategy 

Get customer experience strategy to increase engagement, decrease churn, and grow revenue.

Get Real Industry Benchmarks

Create actionable objectives and key results (OKRs) based on industry benchmarks.

Improve Sales with Training and Coaching

Find areas for process improvement and develop strategies to drive new business.

Documentation, Processes & Workflows

Implement procedures for how technical support requests are handled, prioritized and escalated. 

Design a Customer Onboarding Process

Help customers get the most from your product or services with a custom provisioning

plan.

Find High-Performing Candidates

Save time and resources in the recruitment process, plus access a wider pool of qualified candidates. 

Tailored Solutions

Welcome to Augment Consulting, where we offer specialized consulting services in customer success consulting, sales consulting, and business consultation, designed to help start-ups thrive through exceptional customer experiences. We recognize that aspects such as customer success, onboarding, support, and sales are vital for the growth and sustainability of any new venture, and we are here to deliver the expertise and resources necessary for you to excel in these domains.
 

We collaborate closely with you to comprehend your distinct challenges and opportunities, and then create customized solutions that cater to your specific requirements. Our diverse range of services includes enhancing customer retention rates, streamlining the onboarding process, delivering superior customer support, sales training, and optimizing sales strategies. With our extensive skills and knowledge, we are well-equipped to assist you in achieving your objectives.
 

Our proven track record in the start-up sphere instills confidence in our ability to steer you toward long-term success and growth. Partner with Augment Consulting to unlock your start-up's full potential.

Retention

Loyalty

Revenue

" Attention to detail, startup sensibility, and ability to dive deep to solve a problem is unmatched.  "
 
 
 

Josh McBride, CEO @ Ledgerset

Two men pushing a metallic square and a metallic ball, respectively, against a gray background.

What makes us different

When startups turn to traditional consulting for advice, they often get a cookie-cutter approach back. But startups need help based on practice, not theory. 


While the situation in your startup is unique, it’s likely based on many of the same problems I’ve seen, dealt with, and solved over the last 10 years in sales, customer success, and support. Over that time, I have built and led teams of 20+ people and grown revenue from $2-10M at both early-stage and enterprise SaaS companies.


Together we can build a proven system for your customer-facing teams and make scaling your startup a reality.

Let's Work Together

Phone

Email

514-718-4506

bottom of page